Service

Hardware & Software Support

Expert computer repair, maintenance, and troubleshooting — keeping your business running when technology lets you down.

When your computer stops, we get it started again

From slow machines and software crashes to full hardware failures, Site Medics diagnoses and fixes computer problems fast. We work on desktops and laptops from all major manufacturers and support both Windows and macOS environments.

We also serve as your trusted advisor when it's time to buy new equipment — helping you get the best value without overspending on specs you don't need.

  • Diagnosis and repair of all computer hardware faults
  • Software installation, configuration, and removal
  • Operating system troubleshooting and reinstallation
  • Virus, malware, and spyware removal
  • Memory, storage, and component upgrades
  • Data backup and recovery
  • Pre-purchase consulting (Dell, HP, Lenovo and others)
  • New system assembly, setup, and staff training
Service areas

What we can fix and build

From a single laptop acting up to a full office setup — we handle it all.

01

Hardware repair

Diagnosis and repair of power issues, failed drives, overheating, broken screens, and more. We source parts and get you back online fast.

02

Software support

Operating system problems, application errors, slow performance, driver conflicts — diagnosed and resolved with a clear explanation.

03

System builds

We can build a custom workstation spec'd for your exact needs — whether that's basic office use, design work, or heavy computation.

04

Upgrades

Adding RAM, swapping to SSD, or replacing a graphics card can breathe years of extra life into an existing machine at a fraction of replacement cost.

05

Procurement consulting

Thinking of buying from Dell, HP, or Lenovo? We'll help you compare specs and avoid paying for components you don't need.

06

Staff training

After setup or purchase, we train your team so they get the most out of their equipment and know how to avoid common problems.

500+
Systems repaired
24h
Typical turnaround
100%
Satisfaction guaranteed

Got a computer problem?

Bring it in or contact us — we'll diagnose it and give you a clear estimate before we start any work.

Get a free estimate